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November 05, 2013

WD external Drives possible Data loss with OS X Mavericks

Mac OS X Mavericks (10.9) is the latest version of Operating System from Apple, not only that its the latest its also FREE to upgrade. Recently a lot of WD external drive users are reporting of data loss after they upgraded to OS X Mavericks.

WD is aware of this and informing all Mac users to uninstall these WD Drive Manager, WD Raid Manager and WD SmartWare software application.

Here's the official email from WD...

Dear WD Registered Customer
As a valued WD customer we want to make you aware of new reports of WD and other external hard drive products experiencing data loss when updating to Apple's OS X Mavericks (10.9). WD is urgently investigating these reports and the possible connection to the WD Drive Manager, WD Raid Manager and WD SmartWare software applications. Until the issue is understood and the cause identified, WD strongly urges our customers to uninstall these software applications before updating to OS X Mavericks (10.9), or delay upgrading. If you have already upgraded to Mavericks, we recommend that you remove these applications and restart your computer.

I have a couple of WD external drives connected to my Macbook Pro and I have not yet upgraded to Mavericks yet just because its a huge download of 5GB. But once I finish the download I will surely test this on my WD My Passport.

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